Tracking order

Track Your Order

At VivoBark, we understand how exciting it is to receive your pet products. Here's how you can track your order every step of the way.

Order Tracking Process

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Processing Time: Most orders are processed within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: Once your order ships, you'll receive a shipping confirmation email containing your tracking number.
  4. Tracking Your Package: Use the provided tracking number to monitor your package's journey.

How to Track Your Package

You can track your package using our recommended third-party tracking service:

17Track - Global Package Tracking

17Track supports tracking for over 900 carriers worldwide. Here's how to use it:

  1. Visit 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package status

17Track provides detailed information including current location, transit history, and estimated delivery date.

Tracking Information Not Available?

If your tracking information isn't showing updates, please note:

  • It may take 24-48 hours for tracking information to appear after shipment
  • Some carriers only update tracking at major checkpoints
  • International shipments may have limited tracking updates until they reach the destination country

Need Help?

If you have any questions about your order status or need assistance with tracking, please contact our customer service team through our Contact Us page.

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