Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Method

We currently offer Standard Shipping for all orders. Delivery times may vary depending on your location:

Domestic orders: 3-7 business days
International orders: 7-21 business days

Please note that delivery times are estimates and not guaranteed, as they depend on carrier schedules and external factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on:

Package weight and dimensions
Destination country/region

We do not currently offer free shipping. All shipping costs will be displayed clearly before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor your package's progress through our carrier's website.

International Shipping

We ship worldwide! Please be aware that:

International orders may be subject to customs fees, import duties, and taxes
These additional charges are the responsibility of the recipient
We cannot predict or control these fees as they vary by country

Delivery Issues

If you experience any problems with your delivery:

Check your tracking information for updates
Contact the shipping carrier directly with your tracking number
If unresolved, contact our customer service team via email

For lost or damaged packages, please notify us within 14 days of the estimated delivery date.

Policy Updates

We may update this shipping policy periodically. The current version will always be available on our website with the effective date clearly displayed.